Giant Step Communications, San Diego: Networks, Telecommunications, Connectivity

We provide products and services for computer networking, security, wireless networks, and telecommunications, especially as they relate to improving a company's efficiency, security, and communications. Compared with typical IT VARs and Integrators, we handle a narrow range of items sold and services rendered as we wish to limit our focus to anything that has to do with communicating (and the support structure to that end). We serve San Diego, Orange County, Imperial County, Southern Riverside County, Palm Springs, and Southern California in general.

Products Represented

		Vertical Televantage and Digium’s SwitchVox are intelligent business telephone systems that integrate with your network. Not just a business phone system (PBX) but a complete business communications platform which, besides connecting phone calls, is an intercom, a multi-business auto attendant, and voicemail system that can find you wherever you are to deliver an important call and can let you know when you've received voice messages. They handle Voice Over IP seamlessly allowing remote workers/telecommuters to function as if they were at a desk at the office. And, they provides a full-featured Call Center to give your company, regardless of size, a big-business presence and efficient handling of your support, customer service, or telesales calls. If such a feature laden system appeals to you, please call so we can chat about it for a few minutes. At that time, we'll be delighted to provide a free onsite demo at your office.
		SonicWALL and Fortinet security: corporate quality firewalls, affordable for small businesses as well. Each unit supports VPN, Content Filtering, Intrusion Detection & Prevention, Spyware Scanning, and Virus Protection. Some units also feature wireless capability with IPSec security (vs easily cracked WEP) and the ability to spread wireless zones over large areas. Also, SonicWALL SSL-VPN and CDP-series tapeless backup boxes.
		APC: the standard in uninterruptible power and integrated rack products - your infrastructure starts here.
		Captaris RightFax world-class Fax Servers.
		Microsoft Exchange and Outlook messaging, contacts, and calendaring on your PC or smartphone. We can integrate TeleVantage and a fax server with Exchange and Outlook to achieve a "Unified Inbox"; ONE PLACE to go to receive all business communication. Ask about Microsoft Small Business Server featuring MS Exchange & fax server.
		Adtran legendary telephony and WAN interface products.
		D-link, Netgear, and LinkSys/Cisco switches (managed and unmanaged, Layers 2 and 3), wireless Internet cameras (as webcams or security cameras), business IP phone systems, & office wireless equipment (802.11b,g,and a). Consider a Dlink WiFi HotSpot for your business or public area. 3COM Switches (managed and unmanaged, Layers 2 and 3) and other high-end networking gear.
		SpamCurb militant virus and spam scanning and web mail service.
		Plantronics corded and cordless headsets for offices, call centers, and mobile phones.
		Fax Servers, DID adaptors, & Voice Over IP Products.
		Seagate Data Recovery Services provides fast, economical, and expert recovery of your valuable data from all kinds of hard drives. Click here to get a quick, free quote, check on repair status, or arrange for hosed-drive pickup
		Telecommunications Resources: We'd be honored to provide quotes for voice TDM circuits (T-1s and PRIs), SIP Trunks, high-speed Internet connections, and Integrated voice/data T-1s, point-to-point circuits, and DSL, from TelePacific, CBeyond, o1 Communications, New Edge Networks, and AT&T. We'll also handle connecting these pipes to your PBX or network if you'd like. Additionally, we can provide and install WiFi VoIP portble phones for your warehouse or campus - why pay a cellular provider or maintain a 2-way system when you can carry your office extension around with you?

Services Provided

We'd love to analyze your LAN to look for bottlenecks and security problems. An awful lot of small and medium sized business users have trackware and adware and even trojan horses (where someone outside the company is using a machine for nefarious purposes). Should we find evidence of these kinds of things, we can provide a scan of each machine to check for the programs creating the unwanted traffic. We'll provide a FREE check and report of your system to see if there are security and infestation problems to be corrected. San Diego area only.
- network setup and configuration inbcluding infrastructure (cabling, power, racks)
- connect your business securely to the Internet. Use the Internet to connect remote workers and multiple offices for a pittance. Familiar with all common TCP/IP protocols
- wireless networks, indoor or outdoor, connecting users, IP-based web cams, & even multiple buildings together
- Wireless "hotspots" for ANY size business. Have your OWN wireless Internet access service for your customers, for fee or for free, and stop paying someone else a monthly fee for the privilege.
- network monitoring, forensics, and optimization ("sniffing")
- email and DNS routing & troubleshooting
- Inter-office networks, and remote access, via VPN
- spam and virus control
- pest eradication

We create Windows-based IVR applications. These are systems that let people input information, & give your data a voice, over the phone.
We're Mac savvy including OS X.

Attitude Exuded

The attitude toward our customers is the most important aspect of this company. Other people sell various portions of our product line and provide some of the services we list. What we hope you will find what makes GSC special, that will make you want to do business with us and ask us back again, is our attitude. We've had training in what customer service really means. We realize that the customer is our raison d'etre - without customers we have no business and without customers who are treated the way we'd like to be treated, we have no repeat business and no referrals. We treat a customer like a friend and, in fact, are on a friendly, first name basis with many of our clients from over the years, even giving them business when we can. As a partner of Giant Step Communications, my personal credo is:

web.giantstep.biz

The Purpose of a Business is to Provide Needed Products and Services to the Customer, Providing a Reasonable Profit to the Operator

I'm Phil Wells, co-owner, and that's what I believe is the purpose of a business, not the other way around. I hope you'll let Robert and me prove it to you.

We don't take credit cards at this point. If you're buying something from us or paying for services rendered, you can pay via PayPal and you can even link a credit card to your PayPal account so you actaully CAN pay us with a credit card - with PayPal in the middle. Just click here. Also, if you sign up for a PayPal account this way, we get some d'oh. Danke.

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Contents ©2008 Giant Step Communications LLC. The public is granted permission to copy or link to the contents of this site (everything at or below the root http://web.giantstep.biz) for personal use (as long as attribution is included). All logos and brand names are the properties of their respective owners. No portion may be used for commercial purposes without the express consent of the owners:
Robert Schrader & Phil Wells:

Last updated March 14, 2008

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